How do I unsubscribe? Do I need to call?

How do I unsubscribe? Do I need to call?

Unsubscribing is easy!  No need to tell us!

Just Sign In to your account on and scroll down to the "Manage Subscription" button after your order information.

    • Related Articles

    • Do cats and dogs need carbohydrates?

      This is a common concern raised by pet parents who are used to feeding commercial diets that include carbohydrates (grains, potatoes, vegetables, etc.). The short answer is that neither cats or dogs need carbohydrates to survive.  The AAFCO Nutrition ...
    • When do I need to reorder? This is confusing!

      Agreed!  It can be confusing especially as furfams can vary their consumption depending on activity, seasonal shifts, weather, vacations, and other factors. We recommend ordering on Sundays to ensure delivery the same week. The rule of thumb that we ...
    • Do I need to be home to receive my shipment?

      No. We do not require a signature for your shipment We pack enough dry ice to ensure the product remains safe until you get home that day
    • Do I need to add supplements to your Species Balanced™ dinners?

      No! Our Species Balanced™ dinners are formulated to meet and exceed AAFCO's requirements for "Complete and Balanced for All Life Stages". Any supplementation beyond AAFCO's requirements should be done in consultation with your trusted veterinarian.
    • Holiday Shipping Blackout Dates for 2018

      Holidays are a great time for everyone, including our shipping partners, to catch up with their families, friends, or just take a break from it all :) However they also impose restrictions on shipping that need to be accounted for in advance.  To ...