Why is there a leathery "skin" inside chubs... is it fresh?
The leathery skin is completely natural side effect of the high pressure pasteurization process that we use to ensure safety and not a sign of un-freshness. What is happening is that the proteins under pressure are linking together in a fashion similar to a hard pressed hamburger patty.
Wait! Why don't other brands that use HPP have the same leathery skin?
This is because we HPP in final packaging and do not touch the product afterwords, while other brands may HPP the raw ingredients before processing so the grinders break up the meat.
Chubs are messy and inconvenient, why not use... ?
We continue to debate this topic and will happily switch to alternative packaging once we find a better alternative :) Here is a bit of insight into why we chose the current chub packaging. Requirements for packaging... • First, to be compatible with ...
Can I refreeze thawed chubs?
Yes. Our product can be safely refrozen provided the white chubs have not been opened, thawed for more than a few days, or stored above refrigerator temperature.
Color variations in product... Is it Safe?
This is normal and not typically a reason for concern. Species Balanced™ dinners are prepared in Small Batches with fresh ingredients sourced from a number of different vendors leading to natural variations even in the same production lot. If your ...
Feeding in dry climates
When feeding your furfam in dry climates (deserts, at altitude, in winter, etc.) it is important to ensure that they are getting sufficient water. As Boulder is a dry climate, we add between 1-2 ounces of water for every 8 ounces of food depending on ...
Lots 18206- 1B, 2B, 3B, 4B
Answers to Questions on New Inventory In the past few days we've gotten a few questions on our last production run that we wanted to answer publicly for everyone. Question: Production took a long time, is the product safe? We are currently feeding ...