Why Reserve Inventory?
When trying to order, you might occasionally notice that the "ADD TO CART" button is replaced with an inactive "RESERVED" button instead for certain products. If you are seeing this it means that we've had in issue in our supply chain that is ...
Can I place an order over the phone or email?
For your safety, our policy prevents us from taking credit card information by phone, email, or any other means other than your entering it on the website. As added security, our software prevents us from seeing your credit card information.
When and How will my order ship?
Please see https://balancedblends.com/pages/shipping-info for details on our new simplified shipping program.
When do I need to reorder? This is confusing!
Agreed! It can be confusing especially as furfams can vary their consumption depending on activity, seasonal shifts, weather, vacations, and other factors. We recommend ordering on Sundays to ensure delivery the same week. The rule of thumb that we ...