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Do you offer Coupons, Discounts, or Free Samples?
Do you have variety packs?
Can I warm your Balanced Raw dinners?
Can I cook your Balanced Raw dinners?
Color variations in product... Is it Safe?
Why is there a leathery "skin" inside chubs... is it fresh?
Where can I buy Balanced Blends' Balanced Raw Diets?
Do cats and dogs need carbohydrates?
Can too much protein harm my cat/dog?
Do your diets meet AAFCO nutrient profiles?
Ingredients Country of Origin (COO)
Do I need to add supplements to your Balanced Raw dinners?
Transitioning to Raw
Feeding in dry climates
How long can your food be left out?
Can I serve Balanced Blends dinners still frozen?
How much should I feed?
Chubs are messy and inconvenient, why not use... ?
What's the best way to to open and store the product?
Can I refreeze thawed chubs?
How should I serve and store raw dinners?
How do you ensure safety?
Are your Balanced Raw dinners safe for my furfam?
When and How will my order ship?
Can I place an order over the phone or email?
When do I need to reorder? This is confusing!
Can you setup my subscription for me?
How do I modify my subscription?
What notifications do I get for subscriptions?
How do I subscribe?
How do I unsubscribe? Do I need to call?
Where do you deliver?
Holiday Shipping Blackout Dates for 2018
Do I need to be home to receive my shipment?
My order arrived thawed!!!
When will I get my tracking number?
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Help Desk Software
by Zoho Desk